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Total Delivery Time = Processing time + Shipping time
Order Processing Time: All normal product will need 5-7 business days to process, except the complicated handwork like beading, embroidery and tie dye will need 13-20 business days to process.
Shipping Time: It depends on which shipping method you chose, the standard shipping method will need 6-10 business days while the expedited shipping method will need 3-7 business days.
RETURNS POLICY
Our policy lasts 14 days. You can get a full refund when you return your item(s) within 14 days. When you receive item(s) that is defective, incorrect, or incomplete, please contact us immediately so we can make it right. For faster assistance with a return or exchange claim, please email us with your order number, contact information, photos, and videos concerning the damages or flaws(if applicable). Please keep all items and packaging materials until your claim is resolved.
What items can I return or exchange?
All returns and exchanges must be in their original condition—unworn, unwashed, unaltered, undamaged, clean, and free of lint and hair. Merchandise must be in its original packaging with all tags attached or cellophane wrap/seals intact. Once any tag has been removed, an item cannot be returned.
